Returns & Exchanges

At As I Am, we want you to love your curls and coils, but we understand if a product isn't the perfect fit for your hair journey. We offer a 30-day return window for items purchased directly from our store to ensure your complete satisfaction.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the products in their original packaging, ensuring that bottles are tightly sealed to prevent leaks during transit.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing